Cookie Policy

Introduction 

Zesty Paws use cookies, which amongst other things, help us to improve your experience on our Site, and to make sure you get a seamless service. Here's some more details about what cookies we are using, how we are using them, and how cookies impact your online journey with us.

We will ask you to consent to the use of cookies in accordance with the terms of this Policy when you first visit our website.  

What is a cookie?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.  

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a best experience when you browse our website and allows us to improve our Website. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Please note that if you do not agree to the use of strictly necessary cookies then you may not be able to access all or part of our Website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We use the following cookies:

Strictly necessary cookies. These are required for the operation of our Website. Such cookies are only set in response to actions made by you such as language, currency, login session, privacy preferences. This type of Cookie only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to

see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.  The data is aggregated and anonymised, which means we cannot identify you as an individual. 

Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).  These Cookies will remain on your device until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the site. 

Targeting cookies.  These Cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our site and other sites on the internet. They are set by us or by carefully selected third parties. They help us and the selected third parties to understand the performance of our marketing activities and improve the relevance of the adverts that you see.

How we use cookies?  

Cookie

Purpose

Expiry

_ab

Used in connection with access to admin.

2y

_customer_account_shop_sessions

Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts

30d

_secure_account_session_id

Used to track a user's session for new customer accounts

30d

_secure_session_id

Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

24h

_shopify_country

For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.

session

_shopify_m

Used for managing customer privacy settings.

1y

_shopify_tm

Used for managing customer privacy settings.

30min

_shopify_tw

Used for managing customer privacy settings.

2w

_storefront_u

Used to facilitate updating customer account information.

1min

_tracking_consent

Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

1y

_cmp_a

Used for managing customer privacy settings.

1d

c

Used in connection with checkout.

1y

cart

Used in connection with shopping cart.

2w

cart_currency

Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

2w

cart_sig

A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.

2w

cart_ts

Used in connection with checkout.

2w

cart_ver

Used in connection with shopping cart.

2w

checkout

Used in connection with checkout.

4w

checkout_token

Used in connection with checkout.

1y

customer_account_locale

Used in connection with new customer accounts

1y

dynamic_checkout_shown_on_cart

Used in connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in connection with checkout.

session

keep_alive

Used in connection with buyer localization.

2w

master_device_id

Used in connection with merchant login.

2y

previous_step

Used in connection with checkout.

1y

discount_code

Used in connection with checkout.

session

remember_me

Used in connection with checkout.

1y

secure_customer_sig

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

1y

shopify_pay

Used in connection with checkout.

1y

shopify_pay_redirect

Used in connection with checkout.

1 hour, 3w or 1y depending on value

shop_pay_accelerated

Used in connection with checkout.

1y

storefront_digest

Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.

2y

tracked_start_checkout

Used in connection with checkout.

1y

checkout_session_lookup

Used in connection with checkout.

3w

checkout_prefill

Used in connection with checkout.

5m

checkout_queue_token

Used in connection with checkout.

1y

checkout_queue_checkout_token

Used in connection with checkout.

1y

checkout_worker_session

Used in connection with checkout.

3d

checkout_session_token

Used in connection with checkout.

3w

checkout_session_token_<<token>>

Used in connection with checkout.

3w

cookietest

Used to ensure our systems are working correctly

1m

order

Used in connection with order status page.

3w

identity-state

Used in connection with customer authentication

24h

identity-state-<<token>>

Used in connection with customer authentication

24h

identity_customer_account_number

Used in connection with customer authentication

12w

card_update_verification_id

Used in connection with checkout.

20m

customer_account_new_login

Used in connection with customer authentication

20m

customer_account_preview

Used in connection with customer authentication

7d

customer_payment_method

Used in connection with checkout.

1h

customer_shop_pay_agreement

Used in connection with checkout.

20m

pay_update_intent_id

Used in connection with checkout.

20m

localization

Used in connection with checkout.

2w

profile_preview_token

Used in connection with checkout.

5m

login_with_shop_finalize

Used in connection with customer authentication

5m

preview_theme

Used in connection with the theme editor

session

shopify-editor-unconfirmed-settings

Used in connection with the theme editor

16h

wpm-test-cookie

Used to ensure our systems are working correctly.

session

_landing_page

Track landing pages.

2w

_orig_referrer

Track landing pages.

2w

_s

Shopify analytics.

30min

_shopify_d

Shopify analytics.

session

_shopify_fs

Shopify analytics.

30min

_shopify_s

Shopify analytics.

30min

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

30min

_shopify_y

Shopify analytics.

1y

_y

Shopify analytics.

1y

_shopify_ga

Shopify and Google Analytics.

session

customer_auth_provider

Shopify analytics.

session

customer_auth_session_created_at

Shopify analytics.

session

shop_analytics

Shopify analytics.

1y

unique_interaction_id

Shopify analytics.

10min

_Brochure_session

Used in connection with browsing through site.

-

checkout

Used in connection with Pay checkout on shop.app.

3w

signed_in

Used in connection with Shop login.

1y

user

Used in connection with Shop login.

1y

_landing_page

Tracks landing pages.

 

_orig_referrer

Tracks landing pages.

 

_s

Shopify analytics.

 

_session_id

Shopify analytics

 

_shopify_s

Shopify analytics.

 

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

 

_shopify_uniq

Shopify analytics.

 

_shopify_y

Shopify analytics.

 

_y

Shopify analytics.

 

*_assignment

Shopify analytics

 

ab_test_*

Shopify analytics.

 

cart_sig

Shopify analytics.

 

ki_r

Shopify analytics.

 

ki_t

Shopify analytics.

 

Facebook Pixel     

We use Facebook Pixel to help measure how users interact with our websites.

https://www.facebook.com/privacy/explanation

Google Analytics

We use Google Analytics to help measure how users interact with our websites.

https://policies.google.com/privacy

Google Tag Manager

We use Google Tag Manager to help manage analytics vendors.

https://policies.google.com/privacy

TikTok

We use TikTok to help measure how users interact with our websites.

https://www.tiktok.com/legal/privacy-policy?lang=en

Facebook Custom Audiences

We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.

https://www.facebook.com/policy.php

Google

We use Google Ads to deliver targeted advertisements to individuals who visit our websites.

https://policies.google.com/privacy

 

What if you don´t want cookies? 

If you don't want cookies, you can set your computer to warn you each time a cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Chrome). Check your browser HELP menu to learn the correct way to change or update your cookies. 

Alternatively, visit www.aboutcookies.org or www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers.

Please be aware that restricting cookies may impact on the functionality of the Website. 

Contact

Questions, comments and requests regarding the Cookies Policy are welcomed and should be addressed to security@hh.global.   

Updates to this policy

Zesty Paws reserve the right to update this policy in line with current legislation and best practices.